/* Scoped Ask Marco floater. Loaded on the ops dashboard without the CV stylesheet. */
.concierge {
  --bg: #0b0a09;
  --bg-elev: #12110f;
  --bg-card: #171512;
  --bg-card-hover: #1d1a16;
  --ink: #f3eee4;
  --muted: #9c9488;
  --quiet: #6f685e;
  --gold: #c9a86c;
  --gold-bright: #e8d3a0;
  --gold-dim: rgba(201, 168, 108, 0.18);
  --line: rgba(201, 168, 108, 0.22);
  --line-strong: rgba(201, 168, 108, 0.45);
  --danger: #c4a07a;
  --serif: "Cormorant Garamond", "Iowan Old Style", Palatino, serif;
  --sans: "Outfit", "Avenir Next", "Segoe UI", sans-serif;
  --mono: "IBM Plex Mono", ui-monospace, Menlo, monospace;
  --ease: cubic-bezier(0.22, 1, 0.36, 1);
  font-family: var(--sans);
  font-size: 16px;
  font-weight: 400;
  line-height: 1.65;
  letter-spacing: 0.01em;
  color: var(--ink);
}
.concierge, .concierge *, .concierge *::before, .concierge *::after { box-sizing: border-box; }
.concierge h2 {
  font-family: var(--serif);
  font-weight: 500;
  letter-spacing: -0.02em;
  line-height: 1.08;
  color: var(--ink);
}
.concierge p { margin: 0 0 1rem; color: #ddd6c8; }
.concierge a { color: var(--gold); text-decoration-thickness: 1px; text-underline-offset: 0.22em; }
.concierge button { font-family: inherit; }
.concierge header {
  position: static;
  top: auto;
  height: auto;
  background: transparent;
  border: 0;
  padding: 0;
  margin: 0;
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  z-index: auto;
}

.concierge .kicker {
  margin: 0 0 0.85rem;
  color: var(--gold);
  font-family: var(--sans);
  font-size: 0.72rem;
  font-weight: 500;
  letter-spacing: 0.22em;
  text-transform: uppercase;
}

.concierge .quiet {
  color: var(--quiet);
  font-size: 0.92rem;
}

.concierge button.btn {
  font-family: inherit;
  cursor: pointer;
}

.concierge .btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
  min-height: 2.85rem;
  padding: 0.7rem 1.2rem;
  border: 1px solid var(--gold);
  background: var(--gold);
  color: #1a140c;
  text-decoration: none;
  font-size: 0.82rem;
  font-weight: 500;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  transition: background 180ms var(--ease), color 180ms var(--ease), border-color 180ms var(--ease);
}

.concierge .btn:hover {
  background: var(--gold-bright);
  color: #1a140c;
}

.concierge .btn-ghost {
  background: transparent;
  color: var(--gold);
}

.concierge .btn-ghost:hover {
  background: var(--gold-dim);
  color: var(--gold-bright);
}

.concierge .sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

.concierge .marco-panel {
  margin-top: 0;
  padding: 1.35rem 1.25rem 1.2rem;
  border: 1px solid var(--line);
  background: var(--bg-card);
  display: flex;
  flex-direction: column;
  min-height: 36rem;
}

.concierge .marco-head h2 {
  font-size: 2.15rem;
  margin-bottom: 0.45rem;
}

.concierge .marco-head .quiet {
  margin-bottom: 1rem;
}

.concierge .marco-log {
  flex: 1;
  min-height: 16rem;
  max-height: 22rem;
  overflow-y: auto;
  display: grid;
  gap: 0.75rem;
  padding: 0.85rem 0.15rem 0.85rem 0;
  border-top: 1px solid var(--gold-dim);
  border-bottom: 1px solid var(--gold-dim);
}

.concierge .marco-msg p {
  margin: 0;
  color: #ddd6c8;
  font-size: 0.95rem;
  white-space: pre-wrap;
}

.concierge .marco-who {
  display: block;
  color: var(--gold);
  font-size: 0.68rem;
  letter-spacing: 0.16em;
  text-transform: uppercase;
  margin-bottom: 0.28rem;
}

.concierge .marco-msg--user {
  padding-left: 0.75rem;
  border-left: 1px solid var(--line);
}

.concierge .marco-msg--assistant {
  background: rgba(201, 168, 108, 0.05);
  padding: 0.75rem 0.85rem;
}

.concierge .marco-helper {
  margin: 0.7rem 0 0;
  font-size: 0.82rem;
  line-height: 1.45;
}

.concierge .marco-starters {
  display: flex;
  flex-wrap: wrap;
  gap: 0.45rem;
  margin: 0.7rem 0 0.7rem;
}

.concierge .marco-starters button {
  font: inherit;
  cursor: pointer;
  background: transparent;
  color: var(--gold);
  border: 1px solid var(--line);
  padding: 0.35rem 0.6rem;
  font-size: 0.75rem;
  letter-spacing: 0.04em;
  text-align: left;
  line-height: 1.35;
  white-space: normal;
  max-width: 100%;
}

.concierge .marco-starters button:hover {
  border-color: var(--line-strong);
  color: var(--gold-bright);
}

.concierge .marco-form {
  display: grid;
  gap: 0.65rem;
}

.concierge .marco-form textarea {
  font: inherit;
  color: var(--ink);
  background: var(--bg-elev);
  border: 1px solid var(--line);
  padding: 0.7rem 0.8rem;
  resize: vertical;
  min-height: 4.2rem;
}

.concierge .marco-status {
  min-height: 1.2rem;
  margin: 0.65rem 0 0;
}

.concierge .marco-status[data-kind="error"] {
  color: var(--danger);
}

.concierge .marco-status[data-kind="loading"] {
  color: var(--gold);
}

.concierge .marco-cta {
  display: flex;
  flex-wrap: wrap;
  gap: 0.65rem;
  margin-top: 0.85rem;
}

.concierge {
  position: fixed;
  right: 0;
  top: 50%;
  transform: translateY(-50%);
  z-index: 240;
  display: flex;
  flex-direction: row-reverse;
  align-items: center;
  gap: 0.45rem;
  max-width: calc(100vw - 0.75rem);
  pointer-events: none;
}

.concierge > * {
  pointer-events: auto;
}

.concierge-launch {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  margin: 0;
  padding: 0.85rem 0.55rem;
  writing-mode: vertical-rl;
  transform: rotate(180deg);
  cursor: pointer;
  font: inherit;
  color: var(--gold);
  background: var(--bg-card);
  border: 1px solid var(--line-strong);
  border-right: 0;
  box-shadow: -8px 0 28px rgba(0, 0, 0, 0.35);
}

.concierge-launch-mark {
  font-family: var(--serif);
  font-size: 1.05rem;
  line-height: 1;
  color: var(--gold-bright);
}

.concierge-launch-copy {
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
}

.concierge-launch-kicker {
  font-size: 0.62rem;
  letter-spacing: 0.18em;
  text-transform: uppercase;
  color: var(--gold);
}

.concierge-launch-name {
  font-family: var(--serif);
  font-size: 0.95rem;
  letter-spacing: 0.04em;
  color: var(--ink);
}

.concierge-launch:hover {
  background: var(--bg-card-hover);
  color: var(--gold-bright);
}

.concierge-panel {
  width: min(23rem, calc(100vw - 3.5rem));
  max-height: min(38rem, calc(100dvh - 5.5rem));
  display: flex;
  flex-direction: column;
  padding: 1.05rem 1rem 0.95rem;
  border: 1px solid var(--line);
  background: var(--bg-card);
  box-shadow: -16px 0 48px rgba(0, 0, 0, 0.45);
}

.concierge-panel[hidden] {
  display: none;
}

.concierge-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 0.75rem;
  margin-bottom: 0.35rem;
}

.concierge-head h2 {
  font-size: 1.7rem;
  margin-bottom: 0.25rem;
}

.concierge-head .quiet {
  margin-bottom: 0;
}

.concierge-close {
  flex: none;
  width: 2.2rem;
  height: 2.2rem;
  margin: 0;
  padding: 0;
  cursor: pointer;
  font: inherit;
  font-size: 1.45rem;
  line-height: 1;
  color: var(--gold);
  background: transparent;
  border: 1px solid var(--line);
}

.concierge-close:hover {
  color: var(--gold-bright);
  border-color: var(--line-strong);
}

.concierge-log {
  min-height: 8.5rem;
  max-height: 12.5rem;
}

.concierge-form textarea {
  min-height: 3.4rem;
}

.concierge-cta .btn, .concierge-cta .btn-ghost, .concierge-form .btn {
  width: auto;
}

@media (max-width: 720px) {
  .concierge {
    right: 0.7rem;
    top: 48%;
    align-items: flex-end;
  }

  .concierge-launch {
    writing-mode: horizontal-tb;
    transform: none;
    width: 3.35rem;
    height: 3.35rem;
    padding: 0;
    justify-content: center;
    border-radius: 50%;
    border-right: 1px solid var(--line-strong);
    box-shadow: 0 10px 28px rgba(0, 0, 0, 0.4);
  }

  .concierge-launch-copy {
    position: absolute;
    width: 1px;
    height: 1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
  }

  .concierge-launch-mark {
    font-size: 1.25rem;
  }

  .concierge.is-open .concierge-launch {
    display: none;
  }

  .concierge-panel {
    width: min(22.5rem, calc(100vw - 1.4rem));
    max-height: min(34rem, calc(100dvh - 5rem));
  }

}